Type: Remote | Full-Time

About Our Client

Our client is a global leader in the drilling services and equipment technology sector with over 130 years of history. This role offers the unique opportunity to work on the frontlines of percussive drilling technology, directly supporting field teams and customers throughout the Western U.S. You’ll play a crucial part in helping clients implement, trial, and optimize tooling solutions, laying the groundwork for a potential future in technical sales.

Key Responsibilities

As a Percussive Drilling Technician, you will help support our field teams and customers with all things Percussive Tooling related. The position would be highly suited for someone who wants to progress to a career in Sales. This person will be travelling across the Western U.S. 50% of their work time visiting customers and following the trial schedule. Your responsibilities will include:

Technical Field Support:

• Install, test, and troubleshoot percussive tooling at customer sites to ensure optimal performance.
• Provide technical insights and recommendations that improve equipment reliability and drill site productivity.

Customer Engagement & Trial Support:

• Work closely with customers during product trials to monitor performance, gather data, and ensure proper usage.
• Collaborate with internal engineering and sales teams to refine tooling solutions based on real-world feedback.

Training & Product Knowledge Sharing:

• Deliver informal training sessions and on-site demonstrations to client teams to build knowledge and confidence in tooling systems.
• Act as a go-to expert for percussive drilling equipment, keeping stakeholders informed about best practices and innovations.

Collaboration & Reporting:

• Coordinate with cross-functional teams—including R&D, product management, and sales—to share field insights.
• Maintain accurate records of service visits, performance metrics, and customer feedback to support continuous improvement.

Qualifications

To succeed in this role, candidates should demonstrate the following:

Education & Experience:

• A diploma or technical certification in mechanical, mining, or drilling-related fields is an asset.
• 2–4 years of experience in drilling operations, field service, or technical support roles, preferably within the mining or construction sectors.

Technical Skills:

• Strong mechanical aptitude and hands-on experience with drilling or mining equipment.
• Familiarity with percussive tooling, down-the-hole (DTH), and top hammer systems is a definite advantage.

Key Competencies:

• Excellent communication and interpersonal skills to work effectively with field teams and clients.
• A proactive mindset with the ability to identify problems, propose solutions, and work independently in remote environments.
• Willingness to travel up to 50% of the time across the Western U.S., often in rugged outdoor conditions.

Apply Today

Please quote Job Reference #77355 and submit your resume directly to Kevin Pedersen via email at kevin.pedersen@executrade.com. No cover letter, please.

About Us

Executrade is one of Western Canada’s most comprehensive full-service recruitment firms, with over 50 years of expertise in connecting talented professionals with leading organizations.

We are proud to apply principles of diversity, equity, and inclusion in all our recruitment practices, ensuring equal opportunities for all candidates. Our commitment to these values enables us to match organizations with a diverse range of top talent, fostering workplace cultures that thrive on innovation, collaboration, and respect.

In accordance with Canadian immigration laws, priority will be given to Canadian citizens and permanent residents. Learn more: www.cic.gc.ca.