Job Title: Parts Person

Opportunity:

Join our client, where you will play a pivotal role in facilitating new customer orders, ensuring timely follow-ups on existing orders, and provide essential support to our extensive network of branch locations across the nation. Our client offers an immersive training program designed to equip you with the knowledge of their products, terminology, and strategies necessary for success in this role. Flexible shifts are offered to accommodate a 24/7 Customer Service Centre.

Responsibilities:

• Proactively initiate outbound sales calls to engage with customers.
• Address parts pricing inquiries promptly via phone, email, and text channels.
• Efficiently process parts orders with precision and accuracy.
• Offer real-time updates on inventory availability and shipping timelines to customers.
• Extend parts assistance and support to fellow Brandt field staff.
• Collaborate with various vendors to provide customers with diverse options, ensuring their parts needs are met comprehensively.

Your Qualifications:

• Seasoned multi-tasker adept at navigating multiple systems simultaneously.
• Proven track record of delivering top-tier customer satisfaction.
• Keen attention to detail to ensure accuracy in handling customer parts requests.
• Active listener, capable of engaging with customers to understand their needs and offer suitable solutions.
• Team player mentality, thriving in a fast-paced environment.
• Exceptional written and verbal communication skills.
• Prior experience in the agricultural sector is advantageous.
• Previous outbound sales experience is a plus.
• Fluency in English is mandatory.
• Proficiency in French is an asset.

Your Benefits:

• Competitive salary package with performance bonuses.
• Comprehensive benefits package, including health insurance and more.
• Opportunities for professional growth and advancement within a supportive team environment.

Please submit your resume directly to Ian Strate via email at ian@executrade.com or contact Ian at 780-266-2517 for more details.

Executrade is one of the largest and most comprehensive full-service recruitment firms in Western Canada, with 7 divisions and locations in Edmonton and Calgary. We have 50 years of experience helping client companies and candidates achieve their business goals and vision. Our success is due to our people, the strong relationships we build, and the continuous and robust evaluation and refining of our recruitment and staffing processes.

Individuals interested in this employment opportunity must obtain the necessary approvals from the Government of Canada - Citizenship and Immigration department, prior to applying for this position. In accordance with the Canadian Immigration laws, priority will be given to Canadian citizens and permanent residents of Canada for employment opportunities. Detailed information can be obtained from http://www.cic.gc.ca